New measures in the face of a Health Emergency

Change in the service model to protect ourselves together against COVID-19.

Taking care of our health is everyone's job, and our clients and collaborators are our priority. For this reason, Bci Miami will continue working to implement the preventive measures suggested by the authorities.


We are pleased to announce that our offices will reopen Monday June 1st and will be serving clients and vendors by appointment only. When visiting the office, it is of utmost importance that the safety protocols of our building and Bci Miami are followed. This includes the mandatory use of facemasks, limited number of visitors, temperature control, among others.


Our collaborators continue to work to provide the banking services you require. Remember that all the bank transactions you need can be done through our Digital Channels, by email, at BciMiami.com or in the Bci Miami App. We will keep you informed on the schedule of our reopening.


If you need personal attention, please call your executive or 305-347-3330, to discuss your banking needs.


To enroll in our digital platforms, please call your executive to support you in the process.


Regarding the health situation that we are facing, let us remember to maintain the following practices:


  • The best greeting today is a smile. Direct contact such as a kiss on the cheek, a handshake, or a hug favor the possible contagion. This is a preventive measure [MF1] that we are applying at our Bci branches in Chile.

  • Cover yourself when coughing or sneezing. Cover your mouth and nose with your forearm or disposable tissues when sneezing or coughing. Dispose of the used tissue and wash your hands immediately.

  • Wash your hands frequently using alcohol, gel or soap and water.